Privacy Policy
Welcome to DriverBook! At DriverBook, we prioritize the privacy of our users and are committed to maintaining the security and integrity of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app or website. By continuing to use DriverBook, you agree to the terms and practices outlined in this Privacy Policy.
1. Information We Collect
DriverBook collects various types of information to enhance your experience and provide seamless services. Personal information such as your name, email address, phone number, and payment details is essential for creating your account, processing transactions, and personalizing our offerings. We also collect location data, including GPS-based real-time tracking, to improve trip management, route optimization, and driver communication.
In addition to personal details, we gather non-personal information, like your device type, operating system, browser, and interactions on our app or website, to analyze user behavior and refine our platform.
We use cookies and tracking technologies to improve functionality, remember your preferences, and deliver content tailored to your interests. These small files are stored on your device and help us recognize you when you revisit DriverBook. You have the option to manage or disable cookies in your browser settings, although doing so may affect certain features.
2. How We Use Your Information
The information collected is crucial for providing, maintaining, and improving our services. Personal data allows us to facilitate driver tracking, payment processing, and trip management effectively. It also ensures you receive accurate notifications about account activity, updates, and support requests. Non-personal data helps us identify trends, refine app performance, and develop features that better meet your needs.
We also use your information to communicate with you through newsletters, promotional offers, and feature updates. You can choose to opt-out of promotional communications while still receiving important account notifications. Lastly, your data helps us comply with legal obligations, address disputes, and respond to inquiries from law enforcement when required by law.
3. How We Share Your Information
DriverBook may share your information with third-party service providers to ensure smooth operations. This includes payment processors for handling transactions, analytics providers to understand user behavior, and cloud storage partners for secure data management. These trusted vendors adhere to strict confidentiality agreements and use your information only as instructed by DriverBook.
In compliance with legal requirements, we may disclose your information to government authorities or law enforcement agencies if required to prevent fraud, protect user rights, or address criminal activities. Additionally, in the case of a business merger, acquisition, or sale, your data may be transferred to the new entity, which will continue to honor this Privacy Policy.
4. How We Protect Your Information
We employ robust security measures to ensure your data remains secure. This includes encryption protocols that protect your data during transmission and storage. Access to personal information is restricted to authorized personnel who are trained to handle data responsibly. Our platform undergoes regular security assessments to identify potential vulnerabilities and address them promptly.
Despite these measures, no system is entirely foolproof. We encourage you to use strong, unique passwords and be vigilant about suspicious activity in your account to further enhance security.
5. Your Rights and Choices
At DriverBook, we believe in giving you full control over your personal data. You have the right to access, review, and update your information at any time through the app’s settings. If you wish to retrieve a copy of your data, we can provide it in a machine-readable format upon request.
You can opt-out of marketing emails by clicking the “unsubscribe” link included in each email. Location tracking can be turned off in your device settings, though this may affect certain functionalities, such as trip tracking or route optimization. If you wish to delete your account and associated data, you may contact our support team. Please note that some legal obligations may prevent us from deleting all records immediately.
6. Children’s Privacy
DriverBook is designed for users above the age of 13 and does not knowingly collect data from children. If we become aware that we have collected personal information from anyone under 13 without parental consent, we will take immediate steps to delete such information. Parents or guardians who believe their child’s data has been collected can contact us to rectify the issue.
7. Third-Party Links
Our platform may contain links to external websites or services that are not operated by DriverBook. These third-party sites are governed by their respective privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
8. Updates to This Privacy Policy
DriverBook reserves the right to update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When significant updates are made, we will notify users through email or in-app notifications. By continuing to use DriverBook after these updates, you agree to the revised terms. We recommend reviewing this Privacy Policy regularly to stay informed about how we are protecting your data.