FAQS

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Have questions or ready to get started? Our team is here to help you explore DriverBook, answer your compliance and safety queries, and find the right solution for your fleet.

Driver Book is a leading electronic logging device (ELD) software designed to streamline fleet management operations for businesses in the transportation industry. Our platform offers a range of features, including asset tracking, real-time GPS fleet management, and comprehensive reporting, to ensure regulatory compliance and improve efficiency.

DriverBook works by utilizing electronic logging devices (ELDs) and software to track vehicle activity, monitor driver behavior, and generate reports for regulatory compliance and operational insights. The platform integrates with existing fleet management systems and provides real-time data to help businesses make informed decisions and optimize their operations.

Yes, DriverBook offers a mobile app for drivers, which provides easy access to ELD logs, driver alerts, and route details. The processes are made simple while the process of logging hours is easy as well so that minimal effort is required to enter the details.

Getting started with DriverBook is simple. Just sign up for the account, install the ELD device in your vehicles and download the mobile app for drivers. Our team of experts will guide you through the setup process to ensure smooth implementation. For further information you can contact us at +1 909-255-9252.

Yes, our ELD is fully FMCSA-compliant, ensuring that drivers stay within legal driving hours, with real-time tracking and accurate logs. It will help you to avoid any costly fines and penalties by ensuring regulatory adherence with minimal intervention.

Yes, DriverBook offers seamless integration capabilities with existing fleet management systems. Our team can assist you in integrating our platform with your current systems to streamline operations and enhance efficiency.

Yes, DriverBook offers electronic logging devices (ELDs) and other hardware solutions that are compatible with our software. You can order devices directly from us to ensure seamless integration and optimal performance with our platform. Contact us today to learn more about our hardware options and place your order.

DriverBook currently supports the 70 hours/8 days Hours of Service (HOS) cycle rule, ensuring compliance with industry regulations while keeping fleet operations simple and efficient

The DriverBook Vehicle Gateway is designed to work with a wide range of vehicles through various diagnostic ports, including:
  • Diagnostic Ports: The IOSiX ELD connects seamlessly to vehicles equipped with standard diagnostic ports:
  • J1939 9-Pin Connector: Commonly found in heavy-duty trucks.
  • OBD-II 16-Pin Connector: Typically present in light and medium-duty vehicles.

The DriverBook Driver App is compatible with most iOS and Android devices like Samsung tablets. For the best performance, we recommend using devices tested and verified for connectivity with the DriverBook Vehicle Gateway. Check our official guidelines for a list of recommended devices.

Yes, Yes, DriverBook supports both Personal Conveyance and Yard Move modes:
  • Personal ConveyancePersonal Conveyance allows drivers to use their vehicles for personal use while off-duty.
  • Yard Move enables drivers to move vehicles within terminals or yards without affecting their driving hours.
  • Fleet managers can enable or disable these features through the DriverBook Fleet Dashboard.

The DriverBook Vehicle Gateway and Driver App continue to function offline, storing data in mobile devices until connectivity is restored. To ensure accurate reporting and compliance, drivers should periodically sync their app via Wi-Fi or cellular data to back up logs and transmit updates.

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Fleet operators and drivers across the country rely on DriverBook for smarter compliance, seamless communication, and safer operations.

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